Paper Culture Reviews

Paperculture.com has a return policy that allows customers to request a refund if they are not happy with their order. The refund excludes shipping & handling costs. There are two exceptions where a refund will not be provided: if the wrong information was entered on the Service or failed to review the proof, and if a photo was used against the company's recommendation. To receive a refund, customers must follow the instructions on the website within 14 days from the date of shipping or 7 days from the day the shipment was received, whichever is later. Refunds are provided only to the original credit card used. If that card is not available to credit, a store credit for the equivalent amount will be issued.

As for the cancellation policy, orders are typically sent directly to fulfillment and cannot be cancelled once placed. However, if the order has not yet been printed and shipped (e.g. because a delayed shipping date was requested), customers can attempt to cancel the order by visiting the website.

Regarding the shipping policy, free shipping is offered on all cards purchase over $125. Please note, the company does not have a retail store and does not offer order pickups or returns at their corporate offices.

Paperculture.com is known for its modern design and eco-friendly products. The site is best known for its baby announcements, wedding invitations, birthday invitations, baby shower invitations, and wall art. Every design on the site is exclusive and with every order, Paper Culture plants a tree. They have planted over 1,000,000 trees to date. The quality of the paper used in their products is impressive, even the basic cardstock is luxuriously thick, and there are many designs to choose from. They also offer a wide variety of designs for holiday photo cards. Not only is Paper Culture easy to use, but customers can feel good about using it. With every purchase, the brand plants a tree in the customer's honor. Every card, wedding invite, and photo book is printed on 100-percent post-consumer recycled paper. Paper Culture crafts gorgeous photo books, in soft or hardcover, so customers can save their favorite memories. They also announced a collaboration with Shoott, the start-up company that matches customers to a photographer in their area. Paper Culture is committed to sustainable production, pledging that it won't cut down any existing trees to create their cards. No trees are harmed to make Paper Culture invitations, they have free designer services, free address printing, and they plant a tree with every order. However, some customers have reported issues with customer service and product quality.

At Paperculture.com, all fees for services, products, or optional items are immediately due and payable. The accepted method of payment is through a credit card. If a refund is requested and approved, it will be provided only to the original credit card used. If that card is not available to credit, a store credit for the equivalent amount will be issued. It's important to note that typically, orders cannot be cancelled once placed. However, if the order has not yet been printed and shipped, an attempt to cancel the order can be made.

Paperculture.com offers a variety of products, with prices varying based on the type and quantity of the product. For instance, the Modern Stationery: Simply Put notecard line is priced based on the quantity ordered. The price per card ranges from $2.59 for 1-10 cards, $2.29 for 11-20 cards, $1.99 for 21-50 cards, $1.79 for 51-90 cards, $1.59 for 91-199 cards, $1.49 for 200-299 cards, to $1.39 for 300 or more cards. There's also an additional charge of $0.19 per card for trim options. The subtotal for a set of these cards is $99.50, but there's currently a 40% off sale, bringing the price down to $59.70. Delivery options include having the cards mailed for you at a cost of $0.69 plus the cost of the stamp, or having them shipped to you at a flat-rate of $8.99 via Ground shipping. Please note that prices may vary based on the specific product and any ongoing promotions or sales. It's always a good idea to check the website for the most current pricing information.

Reviews for Paperculture.com are mixed. Some customers have expressed dissatisfaction with the company's customer service and product quality. For instance, one customer reported a negative experience with the website not working properly and was dissatisfied with the company's response. Another customer reported not receiving their order as promised and found the company's response unsatisfactory. Yet another customer found the product they received to be of poor quality and overpriced. However, there are also positive reviews. Some customers have praised the quality of the products and the designs, and have expressed satisfaction with their purchases. They have complimented the company's commitment to reducing their carbon footprint and have found the designs to be modern and of high quality. It's important to note that experiences can vary and it's always a good idea to do thorough research before making a purchase.

Reviews for Paperculture.com are mixed. Some customers have expressed dissatisfaction with their experiences. For instance, one customer had issues with the website not working properly and was dissatisfied with the customer service received. Another customer did not receive their order as expected and found the customer service response inadequate. A third customer was disappointed with the quality and price of the return address labels they ordered.

On the other hand, there are also positive reviews. Customers have praised the quality of the products, the eco-friendly aspect of the company, and the variety of designs available. Some customers have even stated that they received compliments on their orders and that they plan to use Paper Culture for future needs. However, it's important to note that experiences may vary and it's always a good idea to do thorough research before making a purchase.